I am not kidding. Sorry but they are money whores. I didn't realize that a past due balance of $7.56 would get my service disconnected (and that I couldn't simply add it to my bill that's due on March 1st). Now I get to pay a $3.95 service fee and a $20 reconnection fee, plus my OUTSTANDING unpaid past due balance of a whopping $7.56!
Bellsouth, I hope you burn in hell one day for all the misery you cause your customers.
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Switch to Vonage or if you have a good cell signal at your house, drop your land line totally. Screw 'em!
ReplyDeleteI have vonage, but because it is a VOIP, my phone number couldn't be imported (No matter WHAT they say on the commercials).
ReplyDeleteYou also can't be put in the phone book which blows and I have to dial 1-435 to call out because I have a TREMONTON address.
Lame.
If I'm not mistaken... I do believe this is NOT the first time you've had problems with them.
ReplyDeleteSCREW EM!
Drop em... DROP EM!
Wow, that is poor customer service. Time to switch companies and let them have it in an official to whom it may concern letter.
ReplyDeleteThat's about the most ridiculous thing I've ever heard. Looks like they need something better to do with their time.
ReplyDeleteIf it makes you feel any better, our phone company sucks too. And I mean SUCKS.